Orbit Knowledge Base

Welcome to the Orbit Knowledge Base — your guide to getting the most out of the Orbit association management platform.

What is Orbit?

Orbit is an all-in-one platform for managing membership organizations. It brings together everything you need to run your association — memberships, events, courses, resources, communications, payments, and more — into a single, unified portal that works both as a standalone site and as a deeply integrated extension of your existing website.

Orbit is designed for associations, professional organizations, and membership communities of all sizes. Whether you're managing a small professional network or a large industry association, the platform scales with you.

What You Can Do with Orbit

Manage Memberships

Create membership tiers with flexible pricing — annual subscriptions, one-time payments, or free tiers. Members can sign up on their own, or you can import existing member lists. Track renewals, send automated reminders, and offer member-only access and pricing across the platform. Learn more

Run Events

Host in-person and virtual events with built-in registration, payments, and capacity management. Virtual events integrate deeply with Zoom — create meetings automatically, enroll registrants, and let attendees join from the event page. Learn more

Deliver Courses

Offer online and in-person training with a built-in learning management system. Create lessons with video (including self-hosted video streaming), quizzes with automatic grading, progression tracking, and certificates of completion. Learn more

Share Resources

Build a content library of files, links, and videos for your members. Upload any file type, embed YouTube and Vimeo videos, and let AI automatically generate titles, descriptions, and thumbnails. Restrict resources to members or make them publicly available. Learn more

Publish Announcements

Share news and updates with your members. Target announcements to all members or specific membership tiers, schedule for future publication, and attach downloadable files. Learn more

Build a Member Directory

Give your members a searchable, browsable directory with card, list, and interactive map views. Members manage their own profiles with photos, bios, expertise tags, social links, and location. Learn more

Send Email

Compose rich emails with dynamic personalization, target specific audiences, and track delivery, opens, and clicks. Send immediately or schedule for later. Automated emails handle registration confirmations, membership reminders, payment receipts, and more — all with your branding. Learn more

Accept Payments

Collect payments for memberships, events, and courses through Stripe Connect. Funds go directly to your Stripe account with no commission from Orbit. Offer member pricing, manage subscriptions, and track revenue from the admin dashboard. Learn more

Track Analytics

Built-in, privacy-first analytics show you traffic, engagement, and trends across your site. See page views, event registrations, geographic data, traffic sources, and more — with per-resource drill-down for every event, course, resource, and announcement. Learn more

Customize Everything

Make Orbit look and feel like your brand with a powerful theme editor, AI theme generation, custom CSS, and configurable navigation. Customize the member dashboard with widgets, toggle features on and off, set up custom terms of service, and connect your own domain. Learn more

Integrate with Your Website

Embed any part of Orbit — events, courses, resources, directory, announcements, membership pages — directly on your existing website with a simple code snippet. Works with WordPress, Squarespace, and any website that supports iframes. Learn more

Getting Started

Getting started takes less than a minute:

  1. Click Get Started and enter your organization name and email
  2. Your portal is generated instantly — no credit card required
  3. Follow the guided setup to import data, customize your theme, and connect your tools

All new accounts start with a 30-day free trial on the Pro plan. See the Quick Start guide for a full walkthrough.

If you'd like hands-on help, almost all plans include a white glove onboarding service. Contact us and we'll handle the setup for you.

Your Data, Your Control

Orbit is built on the principle that you own your data. Export everything at any time, request full site data exports, and even delete your entire site if you choose. Individual users can export and delete their own data too. See Data Export for details.

Getting Help

  • Browse this Knowledge Base for detailed guides on every feature
  • Contact us with any questions
  • Check the Roadmap to see what's coming next

See how Orbit can work for you

Get a personalized walkthrough and see how associations like yours are simplifying their operations.

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